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Peregrine General Pest Control

Calgary, AB

97%

recommend 2601 surveyed
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Apr 10, 2020
suggestions

I have used Peregrine several times over the past year to help control the vole problem I have in the front and back of my house. With each visit, the vole problem has gotten worse. After one year, my lawn is in the worst shape it has ever been since first building the home in 2015. I am very disappointed in Peregrine, especially with the customer service. Each time I detail the issue I am having I get the following generic response: "Unfortunately, this year has been a very high activity year for both mice and voles". The next sentence I get is "refill your bait station". I have been pouring lots of money into Peregrine and their filling of bait stations yet my vole issue has been exacerbated and their population undoubtedly multiplied. I have let your company know that I am not paying to have bait stations refilled - I am paying to reduce the vole population, not have it increased. I do not appreciate feedback from a customer service representative who is providing robotic advice on how to control the problem without having looked at the problem in person. I was very hopeful that Peregrine would be able to help with my problem but it has not. There is no ability to post pictures on this review of how my lawn has changed over the years (increasingly worse, now with pronounced tracks that tour the entire perimeter of the house) but I will post them online on public sites and tag Peregrine so that they are aware. I appreciate that you have these feedback mechanisms to improve the quality of service of your company but it is unfortunate I will not benefit from those improvements.

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Mar 02, 2020
Good Communication Really Took the time to evaluate the situation - Jason was awesome - love the follow up service - will defineitly continue business with them :)
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Feb 27, 2020
Very knowledgeable
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Feb 12, 2020
Very professional people. Used and remembered my name during conversations.
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Feb 11, 2020
Well, first and most important, they got rid of the mice that seem to sneak in my house every winter. They are always on time and polite and answer all my questions.
suggestions

Can't think of anything.

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Feb 11, 2020
I have been using Peregrine Pest Service for a number of years.... I have a very large garden and live across from a large field. Prime living spot for voles and mice... They have consistently shown excellent service every time I have required a service call. The traps keep the numbers down and definitely keep the critters from coming into our home. Would I recommend them... absolutely!!!
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Feb 10, 2020
Professional and respectful technicians. Very clean. Thoroughly explained everything they did.
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Feb 10, 2020
Peregrine has successfully dealt with our rodent issues. They have been very punctual in attending to the site and have presented themselves in a professional manner.
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Feb 10, 2020
Efficient and came out in a timely manner to address my concerns.
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Feb 10, 2020
Peregrine is knowledgeable about pests and always there when we’ve needed assistance.
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Feb 10, 2020
Professional demeanor and courteous staff. All concerns taken care of promptly.
suggestions

Nothing comes to mind, but I feel if I did have a suggestion they would give it consideration without any undue pushback.

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Feb 02, 2020
Efficient installation of one way trap door to exclude squirrels from the attic
suggestions

More than one ladder placement costs extra. Entry into the attic is extra. For $500 base cost I would not expect to be paying extra for every little thing

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Jan 30, 2020
They attended at our residence when scheduled and were careful in the performance of their work and in the placement of the bait traps.
suggestions

I found it very difficult to get through to Peregrine on the phone. I tried three times before I ultimately got through after waiting quite a long time on two prior occasions for someone to pick up. Otherwise, I am pleased with their service.

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Jan 30, 2020
Show up and complete task and don’t change quote. I’ve been using them for two years with my yard of creatures .
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Jan 25, 2020
They are professional and prompt. I like the fact that they return after a month or so to check on their progress.
suggestions

Get Nick back working. Hahahaha

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Jan 22, 2020
The professional service I received
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Jan 20, 2020
Darce is hard worker man,but still cocoraches are avelavely not destroed for ever.
suggestions

They told us to kill all of them,but not they have to faithe full from,begging.

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Jan 18, 2020
Competent timely friendly
suggestions

Nothing at this time

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Jan 16, 2020
They are knowledgeable, reliable and provide expertise in the field of ridding unwanted guests from your home.
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Jan 15, 2020
Very Professional
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Jan 11, 2020
Solved problem
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Dec 29, 2019
Prompt knowledgeable effective
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Dec 28, 2019
Prompt response, clear analysis, good follow up.
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Dec 24, 2019
They explained their program clearly. Their technician showed up on time and was very thorough with his work. They are available for questions and feedback.
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Dec 23, 2019
Fast and very friendly service
suggestions

Nothing