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Peregrine General Pest Control

Calgary, AB

97%

recommend 1695 surveyed
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Sep 18, 2018
suggestions

I have been waiting over a week now for a quote on a pigeon problem. As I wait the problem seems to get worse. At this rate I may have to look at different companies to fix the problem. I understand this may be a busy season but I have been patient and am now getting a bit frustrated.

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Sep 18, 2018
They are always very detailed in what they do and care that you are pleased with their work.
suggestions

This last time I didn’t know the cost until I got the bill. Knowing ahead would have been better.

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Sep 18, 2018
Excellent quality. Excellent customer service. Fast Detailed pricing
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Sep 16, 2018
Thorough, prompt, friendly, and follow through on 90 day guarantee.
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Sep 16, 2018
I had emailed at the beginning of the season and did not go ahead with the service for whatever reason...well...come September, the ants had migrated to my garage and were so bothersome, I emailed again inquiring about the service. They were able to come out the next day! It was fabulous! Jason looked over the property and footing ants nests I didn’t even know existed! Such a thorough job and Jason was very friendly and answered all my questions! Great job!! Thank you sooo much!
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Sep 16, 2018
They answered all my questions, made me feel at ease and called with their findings of the specimen they picked up.
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Sep 15, 2018
Quick response was very appreciated
suggestions

Happy with the results

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Sep 12, 2018
Came out quickly. Efficient. Knowledgeable technician. Pointed out trouble areas. Put out traps and explained why. Was satisfied with work and time needed to complete job
suggestions

Can’t think of anything

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Sep 12, 2018
Timely and friendly. Technician seemed to know what he was doing
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Sep 08, 2018
Friendly, knowledgeable service
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Sep 06, 2018
Steven was prompt and knowledgeable. He did not have to do more then what was necessary saving us a few hundred dollars.
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Sep 05, 2018
Efficient, timely and knowledgeable
suggestions

not much

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Sep 04, 2018
Steve is a very informative and friendly guy that did his job efficiently. He showed up on time and did his job professionally. I would recommend Perigrine General Pest Control to whomever may need their services.
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Sep 04, 2018
Friendly, knowledgeable staff. Both service provider and person in the office. Very quick response to any questions, addressed all our concerns. Thank you so very much!
suggestions

Nothing at all, it was fabulous customer service.

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Sep 04, 2018
Jason was very personable and explained what would happen with the traps. Friendly and on time.
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Sep 04, 2018
suggestions

Well Jason is a compassionate exterminator which is why I have also used your company in the past for squirrels at another rental property. This I do like, however we discovered afterall that Jason did release the skunk on our property, and it could not get out the fence. He likely did not realize that our acreage is completely fenced since the fence is hidden within the trees, and the skunk could not get out, so ended up getting attacked by our dogs once we let them out, and the skunk sprayed them and got severely injured and suffered for several hours. I called Jason, and Jason does not like killing animals to put them out of their misery, which I understand, but I spent a lot of my own time calling around trying to find someone to help me deal with this skunk. When I called Jason he said he released the skunk that he trapped at another property in Bragg Creek immediately before coming to our house after the skunk sprayed in his truck, which is why he smelled so strongly of skunk. He stated he only releases in Bragg Creek, however this may be an unusual circumstance for him where he needed to release the skunk more urgently since the spray was so strong that Jason's eyes were watering and our entire house smelled of skunk because of the residue on his clothing. Also more of my time spent taking our dogs to the groomer for a bath for a bill of $200. Mostly feel badly for the skunk though and when I called the office she stated that each exterminator has his own favorite release locations, some of them may be in Bearspaw. IJason said that he does not do what other exterminators do, which is gas them, drown them, or inject them with nail polish remover. This I like about Jason, however your company should have approved release areas that are far away from houses for your exterminators so your customers do not have to deal with release issues on or near their properties. Thx

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Sep 04, 2018
- Staff very knowledgeable with respect to our carpenter ant issue. Very friendly service. - Issue was addressed on first visit - Prices competitive - Technician even dropped by for follow-up visit at no charge (upon our request) to confirm ants were no longer present
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Sep 02, 2018
We received prompt, efficient and effective service.
suggestions

Nothing to improve--excellent service and pleasant people to deal with as well!

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Sep 01, 2018
The price was competitive. The service was attentive and they explained the process very well and in detail.
suggestions

Nothing I could think of. It's been two weeks so hoping the spider problem goes away.

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Sep 01, 2018
Amazing customer service
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Aug 31, 2018
This company quickly answered our needs to rid our campground of ground squirrels. Very efficient, polite and knowledgeable. Their agent worked well with our camp attendants.
suggestions

At the moment I cannot think of anything.

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Aug 31, 2018
Friendly, supportive with extensive knowledge. I'm am a returning customer (different pest) and will keep coming back - well I hope not.
suggestions

Nothing, the service has been amazing.

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Aug 31, 2018
Our service technician was extremely knowledgeable and was able to assess the problem instantly and immediately fix our squrrirel problem. This was a huge problem creating havoc in our home for months.
suggestions

No comment.

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Aug 30, 2018
Very responsive, Thank you!
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Aug 30, 2018
Professional, knowledgeable staff who really care about high-quality results.
suggestions

I have been personally involved with Peregrine on a commercial residential complex with multiple issues, each of which required a separate strategy. Peregrine have consistently met all our needs and I cannot really think of anything they could do better. They are friendly, timely, efficient and most importantly, effective.