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Peregrine General Pest Control

Calgary, AB

97%

recommend 3403 surveyed
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Sep 03, 2020
They were professional, on time and got rid of the wasp nest.
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Sep 03, 2020
Quick response and good work
suggestions

Were a little slow in providing the estimate but initial visit and completion of work was very quick

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Sep 03, 2020
From the frontline staff Marilynn and Kathy, so friendly and prompt to get us booked in for service calls to deal with mice.. awesome to deal with. Jason has been our go to technician and is just awesome and very knowledgeable . All our questions and concerns were addressed.
suggestions

At this point we have no recommendations. Awesome as is.. thanks for a great job and peace of mind to know pests under control..

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Sep 03, 2020
Fast friendly and efficient service.
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Sep 03, 2020
Fast, Efficient, Friendly, explained what was happening and what we should expect
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Sep 03, 2020
They came, they saw, they conquered!
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Sep 03, 2020
The attendant was punctual, clean and professionally dressed. He was pleasant and was well informed.
suggestions

I did not understand that I was actually purchasing the traps so that should be clarified up front.

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Aug 31, 2020
Great service. The best-no mice or voles now for 2 years.
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Aug 31, 2020
suggestions

I first called and asked what time the tech would be out, was advised that I didn’t have to be home. Then missed a call and called back -was told it was for payment Then got another call to say nothing was done and I would have to be home. Very poor communication and process in place.

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Aug 30, 2020
Friendly and knowledgeable staff
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Aug 30, 2020
Jonathan was prompt, courteous, knowledgeable, helpful and efficient, and the hornets nest is gone; perfect!
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Aug 30, 2020
I had just put my house up for sale when I discovered far too many hornets buzzing around my back steps. Sure enough, there was a nest. It was late Thursday afternoon when I called Peregrine. Johnny came to my rescue the next day... he took care of the hornets and no one got stung.
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Aug 30, 2020
Very professional and answered my request in a timely manner.
suggestions

It would be good if a specific time or time range could be provided rather than “anytime” on the agreed day.

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Aug 30, 2020
We had a hornets nest and issues with insects entering the basement . Peregrine came in the morning and took quick care of both issues . Well done
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Aug 30, 2020
Great friendly service
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Aug 30, 2020
You have always completed the work on time & successfully.
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Aug 30, 2020
Gave me a peace of mind! Friendly staff, timely and effective product.
suggestions

Maybe just put a card in the mailbox or hang something on the door that they arrived or maybe a picture to show how much was used.

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Aug 30, 2020
Very quick and efficient service. Have used them a few times and appreciate their professionalism and friendliness.
suggestions

Nothing I can think of.

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Aug 29, 2020
Prompt and efficient!
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Aug 28, 2020
They come when scheduled, even if it ends up being after hours. Staff on the phone and in person are friendly and professional. They get the job done.
suggestions

The service cost is charged to our credit card immediately, but I have to ask to have the invoice emailed. Not a huge problem. The last time we had someone out to take care of bees under our step we were told the little entry hole would be left for a few days and then we could fill the hole. The service technician filled the hole immediately with a black filler, even when we asked what the colour would be because we were concerned about how it would look. We’re not happy with the look. But the bees are gone!

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Aug 28, 2020
Quick action
suggestions

Improve on pricing - expensive. Better communication in terms of estimated time to arrive on appointment day instead of just communicating when you are about to come. This does not help with the planning of our own activities.

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Aug 28, 2020
Excellent service. Came quickly and on time!
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Aug 28, 2020
Very knowledgeable and methods of placement of traps very effective in catching a mouse within days.
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Aug 28, 2020
Prompt service Dealt with the problem Very good customer service
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Aug 28, 2020
Prompt service. Great guarantee if pests are still present after treatment. Polite and knowledgeable staff.