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Peregrine General Pest Control

Calgary, AB

97%

recommend 3415 surveyed
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Nov 24, 2019
The office staff was excellent in setting up the appointment. The crew that arrived at my house was on time, very efficient, seemed very knowledgeable - considering what we were dealing with, they handled it quickly and knowledgeably. The only feedback I have is that I paid over the phone with credit card - when I called to pay I was required to leave a message for call back. When the person called back, they used their personal cell. It was very uncomfortable giving all that information to "could have been anyone" over the phone. When taking credit card information by phone, I recommend the office number be used so that "Peregrine" shows up on the caller id.
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Nov 23, 2019
Awesome and honest service!!!
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Nov 22, 2019
The service person is very efficient and on time and explain what is happening . we appreciate the service.
suggestions

continue doing the good job

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Nov 22, 2019
Steve, who worked with us, did an outstanding job for us and was very pleasant and helpful. He seemed very knowledgeable and explained what he was doing and answered our questions. I have had two other companies do similar jobs in recent years and Steve seemed much more thorough.
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Nov 22, 2019
Great service
suggestions

Keep prices affordable

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Nov 22, 2019
Excellent service, capable and friendly technicians (we’ve dealt with several different ones and they’ve all been good). We mostly have issues with voles and occasionally skunks, and this company has really done a great job dealing with it.
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Nov 21, 2019
Found them to be professional and easy to deal with from my first phone call right through to the end of treatment. Marilyn is easy to talk to and was super helpful with dealing with an upsetting situation. Darcy was prompt and explained things to us. Overall they helped make a stressful situation a bit easier.
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Nov 18, 2019
Nick has helped me out with pesky rodents and pigeons over the past several. years. Great guy.
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Nov 18, 2019
The technician was very thorough. He explained things very well.
suggestions

Not sure

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Nov 18, 2019
Professional, reliable and effective.
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Nov 17, 2019
Good company to work with. Cathy in the office is great at following up and has a great sense of humor. Had them deal with a mouse problem at a rental property. Tenants did not want them to keep coming back but they insisted that they needed to keep coming back until the problem was resolved. Difficult to find that kind of service today. Highly recommended Peregrine General Pest Control.
suggestions

Technicians should provide more detailed reports, especially in rental situations where the person paying the bill is not present. If there are factors in the home that contribute to or encourage pest infestation then those findings should be clearly explained on the service invoice. This information is valuable for landlords, property managers and even homeowners themselves.

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Nov 16, 2019
The people are on time, full of valuable advice, polite and friendly
suggestions

I really like that you added you come back in a month to look at the traps again. No improvements at this time

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Nov 15, 2019
DISCREET, QUICK AND EFFICIENT
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Nov 15, 2019
On time and great service. Technician Steve was very thorough in explaining as to what he was going to do to, how the baits would be strategically placed and would come back to check.
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Nov 15, 2019
Very knowledgeable, Very responsive, very thorough, always willing to go the extra mile.
suggestions

Nothing! Truly enjoy working with you.

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Nov 15, 2019
They do what they say they are going to do. Very reliable company and I would definitely deal with them again, going forward, if necessary. 5 star service for sure!
suggestions

As far as I am concerned with my own dealings with Peregrine, I was 100% satisfied with their service.

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Nov 08, 2019
suggestions

Be more available and responsive

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Nov 07, 2019
Efficient and staff are excellent to deal with in the office as well those that work in the field.
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Nov 07, 2019
Technician did a way more thorough perimeter check than previous company that we used. That's the biggest help to rid mice. Like that you will come back in 30 days. Thank you!
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Nov 05, 2019
Always friendly and on time! They remember you if it’s been several years since you last called. Very personal experience.
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Nov 04, 2019
Prompt service, staff seems to know their stuff and are efficient when arriving on site.
suggestions

Be a little more careful with notes on the Service tickets; customers like myself really want to know what the extent of the problems we are dealing with and the technicians notes are very helpful in this regard.

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Nov 04, 2019
Peregrine impressed me as the only company that returned my call on my initial inquiry to several firms. They did a great job of letting me know what to expect and when Henry arrived, he was punctual after having called first, and was courteous and efficient at identifying vulnerabilities in my home. He offered a complete assessment which gave me confidence in the process. I would recommend Peregrine to anyone in need of this type of service.
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Nov 04, 2019
Reliable and professional. Follow up quickly if you need more products or services.
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Nov 04, 2019
Very professional service provider. Polite, punctual, dependable.
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Nov 04, 2019
We have recommended Peregrine to many friends. Their knowledge and professionalism is important and they always show that.